Legal
Shipping Policy
We ship custom patches to all 50 US states, including Alaska, Hawaii, and APO/FPO military addresses on request. Last updated September 25, 2026.
Where we ship
We offer free USA-wide shipping after you approve your mockup. Delivery covers every US state and ZIP code; Alaska, Hawaii, PO boxes, and APO/FPO addresses may add transit time.
How long it takes
Typical production plus USA shipping is 7–12 business days after written mockup approval. The clock starts on the approval date, not the day you first sent artwork. Courier transit is included in that window for standard USA addresses.
Rush orders
Need patches sooner? Ask about expedited production on the quote form or call +1 (848) 395-5916. Rush availability depends on quantity, type, and current production load.
Tracking and delivery
We send tracking details when the order ships. Please make sure the delivery name, address, and ZIP code on your quote are correct. We are not responsible for delays caused by an incomplete or incorrect address.
International shipping
This site is focused on USA customers. If you need delivery outside the United States, contact us before ordering so we can confirm whether we can ship to your country.
Frequently Asked Questions
Is USA shipping free?
Yes. Standard USA-wide shipping is free after you approve your mockup. Alaska, Hawaii, PO boxes, and APO/FPO may add transit time.
When does the shipping clock start?
On the date of written mockup approval, not the day you first sent artwork.
How long until patches arrive?
Typical production plus USA shipping is 7–12 business days after approval. Ask about rush on the quote form.
Do you ship to APO/FPO addresses?
Yes, on request. Tell us the address on the quote so we can confirm transit time.
What if a package is damaged?
Keep the packaging and email photos to admin@usacustomizedpatches.com within 3 days of delivery so we can help with a replacement.